If you see a sewer spill or overflow in our district
CALL (415) 892-1694
during business hours.
After hours, please call
Novato Police Department at (415) 897-1122
If you have an overflow or backup
Please do not run water or any appliance that uses water until the problem is cleared.
8:00 a.m. to 4:30 p.m.
We are on the job
24 hours a day,
365 days a year.
We Are a Green Business
COVID-19 Video shows impact of wipes clogging sewer facilities
Dramatic video taken by the Novato Sanitary District Friday morning shows water shooting out of ... (more)
COVID-19 UPDATE: TV News on Keeping Wipes Out of Pipes!
It has great visuals, including a photo showing one of our staff members with a clogged pump, crews unclogging sewer pipes ... (more)
COVID-19 UPDATE: State Water Board: Do NOT Flush Wipes or Paper Towels
Throw them in the trash. Treatment plants may get overwhelmed, consumers may face in-home plumbing backups and blockages ... (more)
COVID-19 UPDATE: EPA Encourages Americans to flush only toilet paper to avoid sewer backups
Fully operational wastewater services are critical to containing COVID-19 and to protect us from other public health risks. ... (more)
Novato Sanitary District social distancing policy protocol, as mandated by County Health Officer. ... (more)
COVID-19 UPDATE: Working to Keep You Safe UPDATED: March 17 at 2:00 PM
We want to update our customers on the status of our services and reiterate that we remain focused on continuing to work every day and around the clock to safely protect and serve ... (more)
Refinance to Save $3.2 Million
The refinance of the State Revolving Fund Loan has been successfully completed and will lower annual payments by approximately $290,000 per year for the next 11-years, saving over $3. 2 million. ... (more)
Top Credit Rating
New "AAA" credit rating for Novato Sanitary District expected to save the District $3 million ... (more)
Reducing Food Waste
Did you know you can save money, help the planet and help others by reducing food waste? Visit our green pages for information on how you can join Novato Sanitary District in its goal to achieve zero food waste ... (more)
Novato Sanitary District is Pleased to Report on Numerous Recent Awards for Service Excellence.
This year, Novato Sanitary District received numerous awards for excellence in the areas of treatment plant performance, financial reporting, wastewater collection system performance, and laboratory testing quality. ... (more)
Sewer Service Charges
Novato Sanitary District continues to provide safe, quality sanitary service that protects public health and the environment with one of the most cost-effective rate structures in the area. See our rate and finance page for details ... (more)
Household Hazardous Waste
Wondering how to dispose of old fluorescent bulbs? Fluorescent tubes and compact bulbs contain toxic mercury vapor and should never be thrown in the trash, instead wrap them carefully to avoid breakage and bring them to the Household Hazardous Waste facility for safe disposal ... (more)
Be Safe: Dispose of Sharps and Old Medications Properly
Novato Sanitary District, in partnership with the Novato Police Department, encourages you to safely dispose of all unwanted medications. Drugs that are flushed down the drain can pollute our marine environment ... (more)
Recycle Your Used Motor Oil and Filters
Motor oil poured onto the ground, into storm drains, or tossed into trash cans can contaminate and pollute the soil, groundwater, streams, and rivers (and it's illegal!) When you take your used oil to a certified recycling center you are protecting the environment, conserving a natural resource and getting paid for it. ... (more)
District Preparedness on PG&E Public Safety Power Shutdown (PSPS)
In the event the Power Shutoff affects the Novato area, the Novato Sanitary District will coordinate its response with our local partner agencies (primarily the North Marin Water District and the Novato Fire District), the Novato area and Marin County Office of Emergency Services (OES); and the State OES through the California Utilities Emergency Association (CUEA).
We generally anticipate no interruption to our service in the event of a Power Shutoff. Our main treatment plant and major sewage pump stations all have diesel or gas back-up generators, and our smaller sewage lift stations can be powered by our mobile diesel generator fleet to assure reliable wastewater services through a Power Shutoff.
Updates on this website. During a Power Shutoff, updates on our service levels will be posted to this website as needed.
For information on trash/greenwaste/recycling services during a Power Shutoff, please contact your solid waste hauler, Recology Sonoma Marin at 1-800-243-0291, or visit their website: https://www.recology.com
Additional Information from PG&E. Also, in case of a Public Safety Power Shutoff or any type of power outage, PG&E has some helpful information which can be found on their website: https://www.pge.com
Mandatory Commercial Recycling for Businesses & Multi-Family Dwellings
Beginning July 1, 2012, all businesses and public entities in the State of California that generate four cubic yards or more of waste per week and multi-family units of five or more are required to recycle. ... (more)
District Strategic Plan Available.
Download the District's highest level planning document, outlining the Board of Director's direction for the future, and staff's work plan for implementing it ... (more)
Follow our Board Meetings and Provide Your Input
Regular Board meetings are schedule for the second Monday of each month at 5:30 p.m. and are open to the public ... (more)
Get Rid of Your Old Electronics
North Bay Conservation Corps offers free pick-ups of E-Waste. Call them at 415-454-4554 to schedule a pick up.
Visit Our Comprehensive Guide to Recycling and Reusing:
Lateral Replacement Grant
You May Qualify for a $2,000 Grant to Replace Your Lateral. More information here.
Household Hazardous Waste Facility
7576 Redwood Blvd.
The District Supports Birds and Preserves Open Space While Saving Funds.