If you see a sewer spill or overflow in our district
CALL (415) 892-1694
during business hours.
After hours, please call
Novato Police Department at (415) 897-1122
If you have an overflow or backup
Please do not run water or any appliance that uses water until the problem is cleared.
8:00 a.m. to 4:30 p.m.
*Note: COVID-19 restricted access, call ahead for in-person appointments.
We are on the job
24 hours a day,
365 days a year.
We Are a Green Business
The District is offering RATE RELIEF!
For eligible, low income single family residential ratepayer households via the Low-Income Sewer Rate Assistance Program
And also for commercial and institutional ratepayers that faced partial or full closures from shelter-in place orders via the Commercial / Institutional COVID-19 Rate Relief Program.
For program details, eligibility and application form follow the links above.
Novato Buyback Recycling Center Reopened
Recology Sonoma-Marin has reopened the Novato Buyback Recycling Center at 7576 Redwood Blvd. For more information or to make an appointment, go to the website of our franchise service provider, Recology Sonoma-Marin. ... (more)
Novato Household Hazardous Waste Drop Off Appointment Tool
Make an online appointment to drop off your household hazardous waste and learn what's accepted, what's not, and more.
COVID-19 Video Shows Impact of Wipes Clogging Sewer Facilities
Dramatic video taken by the Novato Sanitary District Friday morning shows water shooting out of ... (more)
Novato Sanitary District social distancing policy protocol, as mandated by County Health Officer. ... (more)
Refinance to Save $3.2 Million
The refinance of the State Revolving Fund Loan has been successfully completed and will lower annual payments by approximately $290,000 per year for the next 11-years, saving over $3.2 million. ... (more)
Top Credit Rating
New "AAA" credit rating for Novato Sanitary District expected to save the District $3 million ... (more)
Reducing Food Waste
Did you know you can save money, help the planet and help others by reducing food waste? Visit our green pages for information on how you can join Novato Sanitary District in its goal to achieve zero food waste ... (more)
Novato Sanitary District is Pleased to Report on Numerous Recent Awards for Service Excellence.
This year, Novato Sanitary District received numerous awards for excellence in the areas of treatment plant performance, financial reporting, wastewater collection system performance, and laboratory testing quality. ... (more)
Sewer Service Charges
Novato Sanitary District continues to provide safe, quality sanitary service that protects public health and the environment with one of the most cost-effective rate structures in the area. See our rate and finance page for details ... (more)
Household Hazardous Waste
Wondering how to dispose of old fluorescent bulbs? Fluorescent tubes and compact bulbs contain toxic mercury vapor and should never be thrown in the trash, instead wrap them carefully to avoid breakage and bring them to the Household Hazardous Waste facility for safe disposal ... (more)
Be Safe: Dispose of Sharps and Old Medications Properly
Novato Sanitary District, in partnership with the Novato Police Department, encourages you to safely dispose of all unwanted medications. Drugs that are flushed down the drain can pollute our marine environment ... (more)
Recycle Your Used Motor Oil and Filters
Motor oil poured onto the ground, into storm drains, or tossed into trash cans can contaminate and pollute the soil, groundwater, streams, and rivers (and it's illegal!) When you take your used oil to a certified recycling center you are protecting the environment, conserving a natural resource and getting paid for it. ... (more)
District Preparedness on PG&E Public Safety Power Shutdown (PSPS)
In the event the Power Shutoff affects the Novato area, the Novato Sanitary District will coordinate its response with our local partner agencies (primarily the North Marin Water District and the Novato Fire District), the Novato area and Marin County Office of Emergency Services (OES); and the State OES through the California Utilities Emergency Association (CUEA).
We generally anticipate no interruption to our service in the event of a Power Shutoff. Our main treatment plant and major sewage pump stations all have diesel or gas back-up generators, and our smaller sewage lift stations can be powered by our mobile diesel generator fleet to assure reliable wastewater services through a Power Shutoff.
Updates on this website. During a Power Shutoff, updates on our service levels will be posted to this website as needed.
For information on trash/greenwaste/recycling services during a Power Shutoff, please contact your solid waste hauler, Recology Sonoma Marin at 1-800-243-0291, or visit their website: https://www.recology.com
Additional Information from PG&E. Also, in case of a Public Safety Power Shutoff or any type of power outage, PG&E has some helpful information which can be found on their website: https://www.pge.com
Mandatory Commercial Recycling for Businesses & Multi-Family Dwellings
Beginning July 1, 2012, all businesses and public entities in the State of California that generate four cubic yards or more of waste per week and multi-family units of five or more are required to recycle. ... (more)
District Strategic Plan Available.
Download the District's highest level planning document, outlining the Board of Director's direction for the future, and staff's work plan for implementing it ... (more)
Follow our Board Meetings and Provide Your Input
Regular Board meetings are schedule for the second Monday of each month at 5:30 p.m. and are open to the public ... (more)
Get Rid of Your Old Electronics
North Bay Conservation Corps offers free pick-ups of E-Waste. Call them at 415-454-4554 to schedule a pick up.
Novato Household Hazardous Waste Drop-off Appointments
Safely dispose of paint, motor oil, household cleaners, small electronics, and other hazardous waste. Due to COVID-19 drop-offs are accepted by appointment only and must be made 24 hours in advance of your visit. Learn more and make an appointment on the HHW Disposal Resources page.
Lateral Replacement Grant
You May Qualify for a $2,000 Grant to Replace Your Lateral. More information here.
Learn why you should never flush wipes, paper towels or anything but TP.
How to Recycle and Reuse Almost Anything
Visit Our Comprehensive Guide to Recycling and Reusing. Click here.
The District Supports Birds and Preserves Open Space While Saving Funds.